Please inspect your order upon reception and contact us immediately if the item is damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Change of Mind
Wattle, Fodder and Vine does not return for change of mind once the product has been fulfilled, processed for delivery or delivered. If you do change your mind prior to these please contact us via email firstname.lastname@example.org as soon as possible we aim to have you gift boxes sent as soon as possible between 2-48hrs
Damages and issues
Wattle, Fodder and Vine would hope that are products make it to you safely but on occasion breakage may occur.
If goods are broken please contact Wattle, Fodder and Vine via Wattlefodderandvine@outlook.com and please attach a picture of broken items in the box you had delivered.
To start a return, you can contact us at email@example.com. If your return is accepted, we may ask that your item is sent back in this case we will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products).
Please get in touch if you have questions or concerns about your specific item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
You can always contact us for any return question at firstname.lastname@example.org.